Frequently Asked Questions
Everything you need to know about building your dream home with Lifespace.
What is the standard shipping timeframe for furniture items?
Most in-stock furniture pieces are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer White Glove Delivery and assembly services?
Yes, we offer White Glove Delivery for select large furniture items. This service includes room-of-choice delivery, full assembly, and removal of all packaging materials for a flat fee of $99.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made or 'Final Sale' items cannot be returned. A restocking fee may apply to large furniture returns.
Are your wood products sustainably sourced?
At Lifespace, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number. You can also log into your Lifespace account and visit the 'Order History' section to see real-time updates.